Frequently asked Questions
Contender eSports was founded in 2018 and provides custom built gaming stations, operational, marketing and support systems for a full franchise concept from A to Z.
Credit score of 700+, Liquid Assets of $50,000, Net Worth of $300,000. The ideal candidate should have an entrepreneurial spirit, as well as sales, marketing, and/or retail experience.
The estimated initial investment can be between $170,100 and $265,7400 (including $39,000 franchise fee) but your costs could be significantly higher depending on a number of factors, including your location. Please refer to the Franchise Disclosure Document for additional details.
We do not have an in-house financing program but regularly work with banks and all countries to help provide them the information that they need to properly provide financing to our franchisees. We also have close relationships with Benetrends, Guidant Financial, and FranFund, all of which have provided funding for our franchisees. We can supply directly contact information.
Yes, the time tested Contender eSports systems are clear and simple to follow. All franchisees are provided with extensive business and operational training, as well as ongoing training and updated operations manuals.
We provide clear direction on real estate site selection based on the demographic material. Each franchisee is assigned to our franchise real estate agency based in Atlanta, GA who will create and provide full demographic reports that identify key target locations, summarize all available vanilla shell sites that meet Contender eSports requirements, provide site visits as needed, negotiate on your behalf with landlords, and manage the project transfer to the fulfillment and design company for your new store.
The ideal size range for a Contender eSports Franchise is generally 1200 to 2000 Sq. Ft., however, smaller or larger stores are an option. They're usually located in neighborhood and community strip centers, power centers, shopping malls, universities, airports, malls and downtown business district locations. The optimal area is typically densely populated, has significant traffic count, is highly visible and is located near numerous traffic generators.
Our target customer is between the ages of 16-35 and roughly 27% skewed towards men. We offer a value-based product so our guests need to have some ancillary income in order to frequent our locations on a regular basis. Therefore, we try to find locations amongst the average household incomes or higher for a given market. We cannot exclude certain areas given the range of our guests overall and so we do not limit ourselves to a particular set of demographics across the board.
Since the actual results of individual franchises are based on factors that are not within the control of Contender eSports, we do not provide estimates of profits or revenues. However, after consulting with a Contender eSports Franchise Development Manager and reviewing the Franchise Disclosure Document (FDD), you will have the opportunity to contact our existing franchisees regarding their experiences.
Franchisees pay an ongoing royalty fee of 6% of weekly sales. 2% of your weekly sales will be paid into the Contender eSports Advertising Fund for additional advertising expenses. Advertising expenses include reserving 2% of your weekly gross sales to be spent by you on local marketing.
Each qualified candidate receives a copy of the Contender eSports Franchise Disclosure Document (FDD), which provides the following information and more: franchisors financial statements, copy of the franchise agreement, copy of the area development agreement, cost break downs, advertising fees, royalties, and initial franchise fees.
Training is split up into four segments. The first segment is business training, which can be taken at our online Academy and generally consists of four weeks of intense online training which happens immediately after the franchise agreement is signed. When construction begins on your store, the second phase of operational training occurs at our headquarters in Phoenix, Arizona and takes four days. Once the buildout is complete, the third stage of training happens at your location with our gaming center trainers and takes seven days prior to opening. The final stage of training occurs after your open when you work directly with the business consultant assigned to you. This training happens each week on a 1 to 2 hour phone call to review the progress of your store and proper application of the skills that have been taught.
Contender eSports recommends 6-8 team members on staff, with 1 staff member in the store Monday through Thursday and 1-2 in the store at on Friday through Sunday.
Hours of operation are Monday to Thursday 9 am - 10 pm, Friday and Saturday 12 pm - 2 am, and Sunday 1 pm - 10 pm.
Many customers will have specific attributes and add-ons that they may use playing at home. These attributes and add-ons are often automatically in place at Contender eSports when the customer logs in. But not always. This is dependent upon the game itself and how it saves player settings. As long as a game stores a player's configuration settings on their servers then the settings should load up just fine whenever they log into their account for that game. If those settings are stored locally in a temp file they will need to reconfigure each time the customer plays. In summary, this ability to transfer the settings is completely dependent upon the individual game manufacturer.
As of September 15, 2018, our management software does not allow for a customer of one location to use their available time at a different location.
But, development is in place that is should be available by January 2019 that allows users to use their purchased time between locations, regardless of the Contender eSports facility anywhere in the world.
Complete the Online Application so we can start the process or call 404-418-5416 to speak with a member of our Development Team.